Experience

2016-Present
Yesware, Boston, MA
Product Designer
Lead designer on projects that targeted improvements to the no-touch sales funnel including: checkout that increased conversion rate of trialers to paid customer, created new product installation flow that increased trial starts, and onboarding modules that created deeper engagement with our product. Designer on projects to improve and add new features to our product.
Buildium, Boston, MA
User Experience Designer
On design team working on improving, adding new features, and imagining the future of property management software. Conduct user research, write protocol, conduct interviews, analyze findings, create prototypes for user testing, participate in strategy sessions, project planning, design, and document for developers.
2014-2016
Bay Computer Associates, Providence, RI
Senior Industrial Designer
Designer on user interface and industrial design projects. Lead design meetings with extensive client contact. Work to meet project estimates within design requirements. Document and communicate designs to clients, project engineers, and contracted vendors.
2011-2014
Bay Computer Associates, Providence, RI
Freelance Industrial and Graphic Designer
Projects include: iPhone application graphical interface showing CPR steps; enclosure designs and prototyping for high voltage semiconductor equipment; redesign of icons and fonts for drug delivery management device.
2008-2011
Summer Infant, Woonsocket, RI
Freelance Designer
Projects include: Specification sheets for gear products; line art for instruction booklet; line art and animations for car seat installation interface screen; embroidery layouts and design for small furniture soft goods.
2009-2011

Skills

Experience Design
Wireframing and storyboarding, information architecture, concept development, paper prototypes, hand and digital sketching, digital prototyping in HTML/CSS, responsive mobile design.
Observational research, stakeholder and user interviews, user testing.
Research
Adobe Illustrator, InDesign, Photoshop, Dreamweaver; Sketch; Antetype; Invision; Axure RP; HTML/CSS; Solidworks; Windows and Mac operating systems.
Software

Education

2005-2007
Rhode Island School of Design (RISD), Providence, RI
MID, Master's of Industrial Design. Faculty Award, Honors List.
Brown University, Providence, RI
Sheridan Collegiate Teaching Certificate
2006-2007
Washington University, St. Louis, MO
BFA Painting. Dean's List, Fine Arts Council.
1996-2000